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A Wren Says

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  • Boho115 : This restaurant review is going to be quick

    We are back to Atlanta and time to review another restaurant, quickly, because I have stuff to do. I went with a group on the recommendation of a local who raved about it. Never a miss, they said. Well, streaks were meant to be broken. Today we have Boho115, a seafood forward restaurant in the…

    awrensays

    August 2, 2023
    travel
    Atlanta, restaurants
  • And now the buyer: Customer roles

    We’ve come to the final role, the buyer. As I have been discussing the four customer roles, this one I suppose could be a bit confusing. I just wrote about the payer. What is makes a buyer different from a payer? This might be nuanced, but the buyer is the person who actually acquires the…

    awrensays

    August 1, 2023
    Marketing
    consumer, consumer behavior, customer roles, customer service, marketing strategy, target market
  • Appealing to your paying customer: Customer roles

    We are now on to the third of the customer roles: The Payer. This is one you are probably most familiar with, because after all, your products cost money. At the base, the payer’s concern is affordability. Yes, one question is “Can I afford this thing at the current set monetary value?” But they would…

    awrensays

    July 31, 2023
    Marketing
    consumer behavior, customer roles, customer service, target market
  • Kiehl’s Ultra Facial Cream with Squalane reviewed: It’s a moisturizer

    I’m not sure what it is, but I have not been able to fall in love with Kiehl’s, despite how beloved it is by so many other people. I’m trying products from the brand to better understand the hype. Today’s entry: The Ultra Facial Cream with Squalane. Ultra Facial Cream with Squalane $38 for 50…

    awrensays

    July 30, 2023
    Skincare
    basic moisturizer, dry skin, moisturizer, skincare review
  • Cartier’s Baiser Volé is a celebration of the lily in a perfume bottle

    To me, Cartier’s Baiser Volé smells like a grown woman. I did not say old lady. I mean one who pays her own bills and turns a lot of heads. There is a powdery sweetness to it that even I adore and find alluring. Cartier Baiser Volé eau de parfum $151 for 100mL The key…

    awrensays

    July 29, 2023
    Fragrance
    Cartier, floral fragrances, fragrance review, lily fragrances
  • Be weary of reviving the ancient dinosaurs of your past

    You know, I recently saw a post, which I can’t verify was true, but it was about how scientists have revived some ancient species. My first thought was, “Has science fiction taught us nothing?” The cautionary tale of Jurassic Park is all about the dangers of trying to bring back ancient dinosaurs. The lesson is…

    awrensays

    July 28, 2023
    Reflection
    dailyprompt, dailyprompt-2012, mindset, personal growth
  • Think deeper about who uses your products and why

    We’re taking this journey through the 4 customer roles. Today’s stop is the user. And yes, if you did your product design right, they love it and are telling all of their friends. But there are still some more things for you to consider. The user’s focus is acceptability. How well does your product fit…

    awrensays

    July 27, 2023
    Marketing
    consumer, consumer behavior, customer roles, customer service, target market
  • Those who seek: Time to think about the seeker customer role

    Yesterday, I posted a quick overview about the payer roles. Now, let’s spend some time thinking about what that would mean for your approach to customers. A quick note: As you go through this remember that these roles could be held by completely different people in the decision process, but it might be helpful for…

    awrensays

    July 26, 2023
    Marketing
    consumer, consumer behavior, customer roles, customer service, marketing strategy, target market
  • More ways to think about your customers: 4 roles

    I came across a resource (information at the bottom of this post) that provided 4 possible customer roles. With the way it’s laid out, it’s easy to think about how you might need to tailor or shift your marketing and services. Role #1: The Seeker- Learns about and gets more information about the product Role…

    awrensays

    July 25, 2023
    Marketing
    consumer, consumer behavior, customer roles, customer service, marketing strategy, target market
  • A sigh of validation

    Close to three weeks ago, I made a post about my issues with gender neutral fashion. I wanted to make the post because it was something that I had been thinking about for a while. However, I was anxious about doing so. This blog is not a major publication, but I was still worried that…

    awrensays

    July 24, 2023
    Reflection
    confidence, mindset, opinion
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