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What people might want for in-store customer service
When I’m in stores, one thing that has always baffled me is when guests refuse help. They sit there, raking through many hangers instead of asking if their desired size or color is in stock. Or they wonder around, looking determined to find a particular thing but refuse to pointed in that direction. Given the…
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When the store associate asks, “Can I help you?”
I have a legitimate question. When I see a guest searching for something frantically, why is that she will say no, when associates ask for help. As a customer, I know to be weary of pushy sales associates trying to rack up their commission. They sometimes push you to buy things you don’t want. But…
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Make sure you always try your fragrances out on your skin
I was at Sephora, sniffing fragrances. There was a woman who was asking the Beauty Adviser about smaller travel sizes. The lady told her they didn’t have any, but she could buy the full bottle. So, she thought about buying a full bottle of Tom Ford Bitter Peach. When the Beauty Adviser walked away, I…
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Just one bad customer service experience…
It was my first time in that department store. I had heard they were running a beauty event. I was there before I went off to go to work. I walked around eager to be helped. No one would make eye contact with me. No one interacted with me. It was heartbreaking. I wondered if…
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Have you tried Fresh’s hydrating lip cream yet? Well, you should.
Have I told you before how much I love the Fresh Rose Deep Hydration Petal-Soft Lip Cream? No? Well, I should have. I am constantly on the hunt for great products for dry lips, often disappointed as well. But every now and again, there is a product that gives me hope and does exactly what…
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Skylar fragrances review: Salt Air and Vanilla Sky
Skylar fragrances is a clean fragrance brand. They focus on hypoallergenic scents and do their best to manufacture their products and packaging in an eco-friendly way. I had the chance to try two of their fragrances: Salt Air, and Vanilla Sky. Salt Air was pleasant. I don’t know what a seaweed note brings, I just…
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More traffic, more reflections on my life
Traffic gives me a lot of time to think. Mostly about how horrible everyone else is as a driver. As I approached the interchange, traffic slowed. Everything was backed up as people tried to switch lanes. Often times, they hold up multiple lanes as they tried to switch from the left most lane over 4…
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One person’s don’ts is another’s dos: My response to style “don’t” videos
If you have been lurking in pretty much any social media style community (YouTube, Tik Tok, Instagram, etc.), you will have come across “don’t” videos. The creator gives you a list of things you should never wear, that you shouldn’t wear, or just flat out, “Don’t.” I hate those videos. When someone puts together a…
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(Very) quick thoughts on quiet luxury trend
Sources are claiming that there is a return of “quiet luxury.” After seasons of logomania, brands are switching gears and taking a much more subtle approach. Instead of an obvious logo, you’ll see signature colors and designs. The logos that do appear are less obvious, more artistic, and kind of “if you know, you know,”…
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Today on things I discovered: Gucci Golf Balls
Don’t ask why I was scrolling through the Gucci site, just know that I was on there. I noticed they had a sporting goods section. And I found out you can get a golf ball carrier that holds 4 golf balls. It is not entirely clear to me if it just has space to hold…
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A Wren Says 