Tag: consumer
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Those who seek: Time to think about the seeker customer role
Yesterday, I posted a quick overview about the payer roles. Now, let’s spend some time thinking about what that would mean for your approach to customers. A quick note: As you go through this remember that these roles could be held by completely different people in the decision process, but it might be helpful for…
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More ways to think about your customers: 4 roles
I came across a resource (information at the bottom of this post) that provided 4 possible customer roles. With the way it’s laid out, it’s easy to think about how you might need to tailor or shift your marketing and services. Role #1: The Seeker- Learns about and gets more information about the product Role…
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Hi, which you are you shopping for today?
I went clothes shopping the other day. I had this vision in my head of what I wanted to buy: a look that was my pulled together, one that told the world that I was confident and capable. If someone had asked me who I was shopping for, I likely would have said, “Myself,” but…
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The last place I expected to see a designer logo
You know what was wild to me? While I was in Nigeria, I saw someone walking around with a Balenciaga t-shirt and multiple women with Chanel bags. You might think to yourself, “Is that really that odd?,” but I will push back and say that I saw a lot of designer brands. A lot. The…
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1 star reviews can actually be a good thing
One thing that I absolutely hate is when people leave 1 star reviews for products that they have never bought. Or that they bought and don’t like, through no fault of the product. Like the person who bought regulation soccer shorts and hated they had no pockets. The shorts were designed specifically to fit within…
A Wren Says 