Tag: returns
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A sliding scale for returns fees? Oh Polly introduces new policy to discourage returns
In the hopes of discouraging serial returns, online retailer Oh Polly is introducing new fees for returning products in the UK. If you are returning less than 50% of your order, your fee will be roughly 3 pounds. The fee increases every 10 percentage points, to the highest fee of 9 pounds for those returning…
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Playing dress up with avatars- The latest online shopping innovation
In a move to address the online returns rate, companies have turned to tech, like gaming tech. The company BODS has developed a virtual try-on tool to improve online shopping. By using your photos and/or biometric information, it creates avatars that can be customized to help you visualize how clothes might fit. Multiple brands are…
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FitFinder- One way that brands are combatting the online returns problem
While you’ve been doing your online shopping, you’ve likely come across FitFinder, suggested by the site to help you find your best fit. It’s a product developed by the company FitAnalytics and is now available on multiple brand sites. As a shopper, it is helpful to have a tool to figure out sight unseen what…
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Nothing in life is free, especially online returns
Ah the comfort of sitting on your own couch, browsing websites with a cup of coffee, and adding everything you could possibly want to cart. And then promptly returning it all because it didn’t fit. No harm done to you, at least you tried. But businesses however, are trying to cut down on that because…
A Wren Says 