Tag: critique

• My first Hyrox and all I got was a lousy patch

  Now that I am on the other side of my first Hyrox experience with my finisher patch in hand, I am looking back at Hyrox Atlanta 2025 with event management eyes. I enjoyed my experience challenging myself during the race, but these are the things I noticed as part of the greater event. Crowd Crossings…

  awrensays

  April 30, 2025

  travel

  Atlanta, critique, events, fitness, Hyrox

• About all of those Southwest Airlines flight cancellations

  The United States is still recovering from a recent spate of winter storms, which pummeled the nation with extreme cold, snow, and ice. The biggest blow was the large number of flight cancellations over a busy holiday travel period. As of this writing, there were 2,950 reported flight cancellations. Southwest airlines was responsible for 2,549…

  awrensays

  December 27, 2022

  Marketing, travel

  controversy, critique, customer service, public relations

• Oh, the Christmas Day brand emails: A bit of a rant

  Today is December 26. Which gives me time to reflect on the holiday of Christmas. And instead I am just going to rant. Thoughtfully. I admit, I enjoy the Christmas greetings I receive from brands and see them as additional Christmas cards. Ooo, what message will they have this year? What picture will they use?…

  awrensays

  December 26, 2022

  Marketing

  ad campaign, Christmas, critique, customer service

• The one big thing missing from Amazon’s Luxury Stores

  While I was in school in a remote town with no car, Amazon, that online retailer with products galore was a beacon of hope. Everything I needed would show up at my doorstep: Books, snacks, tools, furniture, and more, all despite my transportation woes. But as time went on and I got a car, I…

  awrensays

  November 21, 2022

  Marketing

  Amazon, critique, customer service, luxury stores, opinion